Identity-Verified Self-Service Kiosks for Public Services
Take routine paperwork off the counter: citizens identify themselves with an ID, passport or social-security card, complete the service on a touchscreen and collect A4 printouts or issued cards on the spot. MHY supplies the hardware; your integrator builds the citizen-facing application and meets local tender requirements.
Routine Services Without Queueing at the Counter
Service Hall Self-Service
Queue, payment and document terminals let citizens finish routine requests without waiting for a counter officer.
Strong Identity Capture
ICAO-compatible passport/ID reading with MRZ/OCR and RFID, plus camera and fingerprint options.
A4 Printing on the Spot
Forms, certificates and records are printed at the kiosk through a built-in A4 printer.
Secure Payment Modules
Card and contactless payment modules for fees and charges, connected to your payment provider.
Rugged for Public Spaces
Metal enclosures, IP-rated front panels and vandal-resistant keypads for high-traffic locations.
Tender-Ready Documentation
Test reports, certificates and target-market certification support for procurement review.
A Six-Step Self-Service Transaction
- 1. Choose the service on the multilingual touchscreen
- 2. Identify with an ID card, social-security card or passport
- 3. Confirm personal details and complete the required fields
- 4. Pay the fee or charge where applicable
- 5. Print the form, certificate or record on the built-in A4 printer, or receive the issued card
- 6. Receive a receipt and end the session; data is cleared from the screen
The exact services, document types and verification rules depend on your agency's backend and the application built by your integrator.
Configure Your Kiosk
Built for Procurement, Not Just for Demos
Public-sector projects are judged on reliability, documentation and long-term parts supply. Our platforms are configured accordingly:
- ✓ Passport/ID readers and secure payment modules for verified transactions
- ✓ Rugged enclosures and IP-rated front panels for high-traffic public spaces
- ✓ Audit-friendly documentation, test reports and target-market certification support
- ✓ Fleet consistency through OEM tooling, with spare-part supply for long projects
- ✓ Windows, Android or Linux with SDK/API hooks for the integrator's application
Terminals for Service Halls and Public Facilities
Government Service Kiosk with A4 Printer & ID Reader
21.5″ touchscreen, A4 printer, ID card reading and social-security card slot.
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Self-Service ID & Document Issuing Kiosk
Face recognition, passport recognition and ID card / paper card outlets.
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Multi-Service Government & Hotel Kiosk
One menu for ID verification, document services and information inquiry.
View product →From Tender Requirements to Fleet Roll-Out
Requirement Review
Tender specifications, document types and verification rules are reviewed with your team.
Module Selection
Readers, printers and payment modules are matched to local standards.
Integration
SDK/API joint debugging connects the citizen application to every peripheral.
Pilot Site
A pilot in one service hall validates flow, printing volume and staff handling.
Branding & Production
Custom logo and colors, with consistent units built under line QC.
Roll-Out & Care
Batch delivery, spare parts and remote support for the project's lifetime.
Public-Sector Kiosk Questions
Which services can a government self-service kiosk offer?
Which ID and social-security cards can the readers handle?
Can MHY help with tender documentation?
Can the kiosk print A4 documents from our backend system?
Planning a Public-Service Kiosk Project?
Share your tender requirements, card types and backend systems — get a recommended configuration and quote within 24 hours.
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